OpsCorrelateOpen Chat

AI Operations Intelligence

Correlate ServiceNow incidents with Dynatrace signals through conversation.

An intelligent assistant that bridges ITSM and observability. Ask questions naturally and receive correlated insights from both systems.

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Capabilities

ServiceNow Integration

Access incidents, change requests, and CMDB data. Filter by priority, state, or assignment group.

Dynatrace Observability

Query alerts, service health, and performance metrics. Monitor availability and error rates.

Intelligent Correlation

Automatically match incidents with observability data using CMDB mappings and temporal analysis.

Natural Language

Ask questions in plain English. No query languages or complex filters required.

Example Queries

01What's the current system status?02Show me all P1 incidents03Correlate incident INC0001234 with Dynatrace alerts04Which services are currently unhealthy?05What issues affect the payment service?

Configuration

The application works with sample data by default. To connect to your live systems, configure the following environment variables:

ServiceNow

SERVICENOW_API_KEYSERVICENOW_INSTANCE_URL

Dynatrace

DYNATRACE_API_KEYDYNATRACE_ENVIRONMENT_URL